The real sequence, step by step.
Seven steps, from an RFQ arriving to a quotation going out. This page is scanned, not read — skip to whichever step you're skeptical about.
The RFQ arrives
Your customer sends it the way they always have. Your team forwards it to your Pruvato number or intake address. Nothing changes for your customer, and nothing changes about where your team works.
We read it
Messages, spreadsheets, PDFs and scanned documents all become the same thing: a list of lines, each with a description, a quantity and a unit.
Units matter more than people expect. Metres and drums, pieces and boxes, cut lengths and standard lengths — getting this wrong is where quotations lose money, so it's handled explicitly rather than assumed.
We identify the products
Each line is resolved against manufacturer part numbers, product specifications, your own catalogue, and what your team has confirmed before.
Every line comes back with the reason it was matched — the part number that hit, the specification that fit, or the time your team confirmed the same description last month. You can always see why.
You review what's uncertain
Three outcomes per line.
Identified. The description matched something checkable — a part number, or a mapping your team has already confirmed.
Several possibilities. The description fits more than one product. You pick from a short list rather than searching from scratch.
Not identified. Either the description didn't say enough to choose — which usually means it was ambiguous for your salesperson too — or we don't cover that brand yet. We tell you which of the two it is.
Your job changes from building the quotation to reviewing the parts that needed a person.
Prices and rules apply
Your price list. Your customer-specific pricing. Your margin floors and discount limits.
If something breaches a rule — margin below your floor, a discount above what that salesperson can give, a customer over their credit limit — the quote routes to whoever you've said should decide.
The rules engine behind this is built and tested; wiring it automatically into every quote is the next piece to land, not yet the case today.
Someone approves it
The quote goes to a named person. Not a role, not a queue, not a threshold that lets some quotes through unseen. A person, every time.
It goes out
You can download the quotation today — try it on the live demo. Pushing it back to your accounting system as a draft estimate automatically, in your own branding, is the designed next step for a connected account.
The write path into a real account is real engineering, proven internally — we're not yet claiming it's live for every connected customer.
The second RFQ is faster than the first.
Everything your team confirms in step 4 is applied automatically the next time. After a few weeks, the system knows your customers' vocabulary the way your team does.